Legal
Privacy
Short, because we collect little.
Data controller
Karl’s Luxury Service S.à r.l., 3, rue de Grevelsbarrière, L-8059 Bertrange (Luxembourg) — reachable at contact@karlsluxury.com.
What we collect
The form collects your name, email, phone number if supplied, and message. To measure traffic, Vercel Web Analytics produces anonymous, aggregated statistics about pages, referrers, devices and contact events, without associating them with a person or IP address.
Why
To respond to your request (Article 6(1)(b) GDPR — pre-contractual steps) and to understand and improve use of the site on the basis of our legitimate interest (Article 6(1)(f)).
Where your data goes
Your message reaches us by email. Resend delivers that email from the European Union. Vercel hosts the site and supplies anonymous audience measurement. These providers act on our behalf under appropriate contractual safeguards. No customer database on the site, no resale, no advertising use.
For how long
Contact data is kept as long as needed to handle your request and then in line with our legal obligations. You may request deletion by email. For audience measurement, the technical identifier is renewed and the previous one discarded after 24 hours; events remain anonymous within the Vercel plan’s reporting window.
Cookies
No cookies are set. Vercel Web Analytics uses a technical identifier renewed daily, with no advertising profile or tracking between different sites. URL parameters are removed before measurements are sent.
Your rights
Access, rectification, erasure, restriction, objection, portability: write to contact@karlsluxury.com. You may also lodge a complaint with Luxembourg’s data protection authority, the CNPD (cnpd.lu).